Baskets & Contents Policy

In the event that Fabulous Baskets is out of an item we reserve the right to substitute items of equal or better value.

In the event that Fabulous Baskets is out of your gift choice, we will try to contact you for an alternative.

Return Policy

We will accept all returns when:
- Fabulous Baskets or one of its affiliates, makes one if its’ infrequent errors.
- The basket/gift is not a specially ordered item
- It comes back to us in the same condition that you Received it.
- Fabulous Baskets is notified within 48 hours of receipt of their basket

Fabulous Baskets will exchange your gift for an item of equal or greater value or issue you a credit. Please save all boxes, packing materials and maintain any product in air-conditioning, your refrigerator or freezer, as appropriate

Cancellation Policy

We can’t imagine why you would want to cancel an order, but if you do, we will accept cancellations under the following circumstances:
- The Basket is not a specially designed basket/container
- Fabulous Baskets has not specially ordered, paid for and received items for your order.
- You have given us 48 hours cancellation on fresh product ( eg: fruit, fresh baked cookies)
- Fabulous Baskets has not already sent the gift out for shipping
- Fabulous Baskets has not already sent the gift out for delivery and it is perishable in nature
(e.g. flowers, fruit, fresh baked cookies)

Delivery /Shipping Policy

*In the case of unforeseen circumstances, Fabulous Baskets reserves the right to postpone or cancel delivery. Fabulous Baskets will notify you if this situation occurs.

*Fabulous Baskets will not accept responsibility for ruined product if you elect to pick up the basket yourself, or send your own driver/courier and do not store in air-conditioning.

* Extra delivery instructions may require our drivers to alter their route, or to backtrack on their route. If they cannot accommodate the request, we will try to hire a different, reputable, courier at a higher price. We pass these extra charges on to you.
*Drivers charge us "wait time", for incorrect addresses (including Ave. instead of St. and incorrect zip codes) or if no one is home. They charge us to bring the basket back to Fabulous Baskets and again to redeliver. These charges are forwarded to you.

*We will not leave a basket delivery either unsigned or at the front door and unattended

*Unless otherwise requested, we ship all parcels by ground.

Restrictions to Delivery / Shipping

- We are unable to deliver to PO boxes
- Some Schools will not accept deliveries to students and may not allow alcohol on premises.
- Prisons will not accept deliveries to inmates.
- Both the ports of Miami & Fort Lauderdale will not let a driver deliver directly to the cabin. It must be left with ship services and ship services charges an extra $5.00 (cash).
- Some communities are gated and do not allow access nor will they accept deliveries on behalf of an individual when they are not home.
- Hotel deliveries are left with the concierge of the hotel. The majority of the hotels will not put baskets in the room prior to check-in and often expect a gratuity.
- We do not send ground shipments of chocolate products during summer
- We do not send ground shipments of fresh fruit products
- We do not send out ground shipments of freshly baked products.
- Both Fed Ex and UPS store packages they pick up on Fridays, in their Miami warehouse, during the weekend. These warehouses are not air-conditioned. Fabulous Baskets has elected to hold on to those shipments in our own warehouse, until Mondays.
- We do not ship Balloons
- We do not ship fresh Flowers.
- We will not ship alcohol to minors

Payment Policy

* All orders must be prepaid with a charge card or prepaid with a company check or cash
* We accept Master card, Visa, American Express, Diners and Discover charge cards
* Charge cards must be accompanied by exact name, exact company name,
number, PID number, expiration date and billing address of card
* We do not accept personal checks
* We do not accept COD payments
* There will be a $25 NSF charge on returned checks.